Returns Advisor

Interested candidates are invited to send their application to the following address: [email protected]

 

Who are we ?

At Consignaction, our commitment to reducing waste is fundamental. "Nothing is lost, everything is transformed." We strive to facilitate the processing of beverage containers. By managing the deposit-refund system, developing programs that maximize recovery, and ensuring everyone's participation, we are working toward a circular economy fighting climate change. This is our direct contribution to a more sustainable future.

With return sites beverage containers located throughout Quebec, we are working to offer citizens a service that is accessible, fast, modern, efficient and environmentally friendly. All thanks to the commitment of our citizens, members and partners.

 

What we offer after three months of continuous service:

  • Possibility of working at several return sites
  • For employees working at least 20 hours a week :
    • Group insurance program;
    • Simplified pension plan ;
    • Access to telemedicine;

 

Full job description

Reporting to the Territory Supervisor, the Returns Advisor is responsible for the day-to-day operation and smooth running of the returns site. The incumbent will assist citizens in the process of returning redeemable containers. Induction training is offered to all new employees.

Main tasks and responsibilities

  • Ensure service to citizens and welcome external suppliers;
  • Count returned containers using existing tools;
  • Material separation
  • Operate the point-of-return system and other equipment;
  • Carry out regular maintenance of the workstation;
  • Operating small handling equipment ;
  • Ensure the proper operation of equipment on site and take the necessary steps when required;
  • Train colleagues and share knowledge as needed.
  • Perform all other related tasks (i.e. shipping preparation, inventory, reports, cleaning of work areas including bathroom, etc.).

 

Profile required

  • Experience in customer service;
  • Excellent interpersonal skills;
  • Ability to work in a team;
  • Ability to learn continuously and work independently;
  • Ability to work in a rapidly changing environment;
  • Ability to use IT tools.

Requirements

  • Secondary school diploma (SSD) or equivalent relevant experience ;
  • Mastery of the French language;
  • Respecting availability slots;
  • Ability to work in variable conditions (hot, cold, wet);
  • Ability to perform repetitive movements;
  • Ability to lift loads of at least 20kg;
  • Demonstrate adaptability.

 

Interested candidates are invited to send their application to the following address: [email protected]