Returns Advisor
Interested candidates are invited to send their application to the following address: [email protected]
Consignaction is responsible for deploying and managing the modernized deposit-refund system deposit-refund Quebec. This is a major social project, long awaited, which is coming to fruition thanks to the hard work and determination of our dedicated team. By joining Consignaction, you will be making a difference for the environment and for future generations.
Immediate superior: Territory supervisor
Full job description
Under the supervision of the Territory Supervisor, the Returns Advisor is responsible for the daily operation and proper functioning of the drop-off point . The person in post will have to assist citizens in the process of returning redeemable containers .
What we offer:
- Group insurance program;
- Simplified pension plan;
- Access to telemedicine;
- Career and development plan.
The fields of expertise covered in this role are:
- Excellent communication;
- Physical condition allowing lifting of loads;
- Understanding and application of existing policies;
- Sharp sense of priorities.
Main tasks and responsibilities
- Provide service to citizens;
- Welcome users as well as external suppliers;
- Count returned containers using the tools in place;
- Carry out sorting and stacking of materials;
- Maintain the cleanliness of the premises;
- Operate the point of sale (POS) system;
- Ensure that the equipment on site is working properly and take the necessary steps when required.
Desired profile
Experience and knowledge
- Experience in customer service;
- Excellent interpersonal skills;
- Ability to work in a team;
- Ability to learn continuously and work independently.
Main challenges and issues of the position
- Contribute to the development of a growing system in a dynamic and evolving environment;
- Successfully manage the return site 's various busy periods while ensuring a high-level citizen experience.
Salary: $20 / hour
Interested candidates are invited to send their application to the following address: [email protected]
Who are we?
The Quebec Beverage Container Recycling Association (QBCRA) / Consignaction is the designated management organization (DMO) responsible for developing, implementing, financing, and managing the deposit-refund system based on the principle of Extended Producer Responsibility (EPR). It brings together the various beverage producers involved in the recovery, reuse, recycling, and recovery of beverage containers in the province of Quebec.