Returns Advisor (Montreal – Beaubien)
Consignaction is responsible for deploying and managing the modernized deposit-refund system in Quebec. It's a huge social project that's been many years in the making, thanks to the hard work and determination of our dedicated team. By joining Consignaction, you'll be making a difference for the environment, and for generations to come.
Department: Network Operations
Immediate superior: Territory Supervisor
Job Type: Full-time, Part-time, Permanent, Temporary
Full job description
Under the supervision of the Territory Supervisor, the Returns Advisor is responsible for the day-to-day operation and smooth running of drop-off point. The incumbent will assist citizens in the return process of refundable/returnable containers.
What we offer:
- Group insurance program;
- Simplified pension plan;
- Access to telemedicine;
- Career and development plan.
The fields of expertise covered in this role are :
- Excellent communication;
- Fitness to lift loads;
- Understanding and applying existing policies;
- Sharp sense of priorities.
Main tasks and responsibilities
- Ensuring service to citizens;
- Welcome users and external suppliers;
- Count returned containers using existing tools;
- Sort and stack materials;
- Keep the premises clean;
- Operate the point-of-sale (POS) system;
- Ensure the proper operation of equipment on site and take the necessary steps when required.
Profile required
Experience and knowledge
- Experience in customer service;
- Excellent interpersonal skills;
- Ability to work as part of a team;
- Ability to learn continuously and work independently.
Key issues and challenges of the position
- Contribute to the development of a growing system in a dynamic and evolving environment;
- Successfully manage the different periods of return traffic while ensuring a top-notch citizen experience.
Salary Range: $20.00
Location of position : On-site, 1301 Beaubien East